At Wellness Foods, Customer Satisfaction Is Our Top Priority. If For Any Reason You Are Not Completely Satisfied With Your Purchase, We Offer The Following Return & Refund Policy To Ensure A Smooth & Hassle-Free Process.

1. Return Policy

We Accept Returns Under The Following Conditions:

• Eligibility For Return:
• The Item Must Be Unused, nopened, & In The Same Condition In Which You Received It.
• The Product Must Be In Its Original Packaging.
• The Return Request Must Be Initiate Within 1 Day Of Receiving Your Order.
• Non-Returnable Items:
• Perishable Goods (Such As Food Or Beverages).
• Any Product That Has Been Opened Or Used.
• Items Purchased Under Special Promotional Offers Or Clearance Sales.

2. How To Initiate A Return

To Initiate A Return, Please Follow These Steps:

• Step 1: Contact Our Customer Care Team At wellnessfoodscare@gmail.com Or Call Us At +91 906 790 4152 Within 1 Day Of Receiving The Product.
• Step 2: Provide Your Order Number, Details Of The Product You Wish To Return, & The Reason For The Return.
• Step 3: Our Team Will Guide You Through The Return Process, Including Instructions For Shipping The Product Back To Us.

Please Note That You Will Be Responsible For The Shipping Costs Of Returning The Product Unless The Product Was Damaged Or Defective Upon Delivery.

3. Refund Policy

Once We Receive Your Returned Product & Inspect It, We Will Notify You Of The Approval Or Rejection Of Your Refund. If Approved, Your Refund Will Be Processed, & A Credit Will Automatically Be Applied To Your Original Method Of Payment
Within 4-5 Business Days.

• Refund Conditions:
• Refunds Will Only Be Processed If The Product Is Returned In Accordance With Our Return Policy (I.E., Unused, Unopened, & In Original Condition).
• Refunds Will Not Be Issued For Products That Are Opened, Used, Or Not In Their Original Packaging.
• Refund Time Frame: Depending on your payment method and bank processing times, it may take 2–4 business days in total for the refund to reflect in your account.

4. Exchanges

We Only Replace Items If They Are Defective Or Damaged. If You Need To Exchange An Item For The Same Product, Contact Us At wellnessfoodscare@gmail.com & We Will Assist You With The Exchange Process.

Exchange Time Frame:

• Processing and dispatch of the replacement product will typically take 4–7 business days after we receive the returned item.
• Delivery time will then depend on your location and courier timelines.

5. Damaged Or Defective Products

If Your Product Arrives Damaged Or Defective, Please Notify Us Within 24 Hours Of Receiving The Package. We Will Offer A Replacement Or Refund After Reviewing The Issue.

6. Late Or Missing Refunds

If You Haven’t Received A Refund Within The Stated Time:

• First, Check Your Bank Account Again.
• Then, Contact Your Credit Card Company Or
  Bank As There Might Be Some Processing Time Before The Refund Is Posted.

If You’ve Done All Of This & Still Have Not Received Your Refund, Please Contact Us At wellnessfoodscare@gmail.com.

7. Cancellation Of Orders

You Can Cancel Your Order Online Before The Product Is Confirmed For Shipment. If The Payment For The Order Was Made, The Refund Will Be Processed To Your Original Payment
Method. However, Cancellations Are Not Allowed Once The Product Has Been Picked Or Shipped.

8. Changes To Return/Refund Policy

Wellness Foods Reserves The Right To Modify Or Update This Policy At Any Time Without Prior Notice. Any Changes Will Be Posted On This Page & Will Take Effect Immediately.

9. Contact Information

For Any Questions Or Concerns Regarding Returns Or Refunds, Please Contact Us At:

Email: wellnessfoodscare@gmail.com

Phone: +91 9067904152

Address: The Capital Eisha Loreal Office No. 116, Off Nibm Road, Pune, Maharashtra 411048